Delete your opexONE account

You can ask us to delete your opexONE user account and the personal data associated with it at any time. You do not need to reinstall the app.

How to request deletion

Email privacy@plusrs.com from the email address of your opexONE account. Include your organisation's company ID and the subject "Delete my account". We confirm the request with you before we delete anything.

What we delete, and what we keep

We delete your user account and the personal data associated with it, except:

  • sign-in and account-security records, kept for up to 12 months;
  • legal acceptance records;
  • billing and accounting records;
  • data we must keep to establish, exercise, or defend legal claims, for security or fraud prevention, or by law.

Deleting your user account does not delete the business records in your workspace. They belong to your organisation, which decides on them. If your organisation's administrator deactivates your account, that is not a deletion.

Details are in the opexONE App Privacy Policy. Questions: privacy@plusrs.com or opexone@plusrs.com.